Privacy policy
Protection of personal data
We process personal information, and have implemented the following privacy policy, which explains how we use and process your personal data. When you visit our website, you accept the contents of this privacy policy.
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AVIOU ApS is responsible for the processing of your personal data, and we make sure that your personal information is processed in accordance with the law.
Personal Information processed
To improve the services and products we offer and to communicate with you, we process data about you. This data includes:
- Name
- Business e-mail
- Business phone number
- Job title
- Company
- Automatically collected data
- Actively submitted information
In some cases, we may need to compare your data with data that we receive from other sources such as from social media.
Automatic collection of data
Our platform and website aim to ensure a user friendly and optimized experience. To do this we use technologies from third parties and cookies to collect data on our visitors.
Consent before cookies
We ask for permission before placing cookies on your devices. Cookies are necessary for us to ensure functionalities and settings can be used without recurring permissions from you.
Lead feeder
We have enabled a lead feeder solution on our website to monitor activities from existing and potential customers. This aims to track navigation on our website to optimize the experience.
Collection and storage of personal data
We collect and store your data for legally allowed, business-related reasons. This can be necessary, for example, in the following cases:
- Sign-ups for marketing content (with your explicit permission)
- Customer or visitor surveys
- Campaign targeting based on past behaviour combined with third-party information based on legitimate interest.
Monitoring and updating your personal data
We ensure that the personal information we use about you is not incorrect or misleading. We also make an effort to update your personal information on an ongoing basis.
Because our service requires data that is correct and up-to-date, we ask you to notify us of relevant changes in your data. You can use the contact information provided above to notify us of any changes.
Deletion of unnecessary information about you
We delete your personal information when it is no longer relevant to the purpose of which it was collected. The time of storage depends on the information and reason for storage.
External data processors
We never share personal information with partners or other third-party actors who will use it for their own purposes.
We are obliged to share your personal information with authorities without your consent if we are legally required.
Our data processors can be located inside and outside of the EU, however all processors process data in compliance with the GDPR (General Data Protection Regulation).
HubSpot:
We use HubSpot as our CRM system and process relevant data in HubSpot to communicate with potential and existing customers.
Google Analytics:
We use Google Analytics to monitor activities on our website for optimization of messaging and content.
Retargeting
We use retargeting in our advertising since it gives us the ability to target previous visitors on other sites. We do this to be able to show marketing content to our potential customers that are actually relevant to them.
Security
We have created internal rules to ensure information security, which includes employee guidelines and security measures as well as the ability to back up lost customer data. Our employees have also agreed to a non-disclosure agreement regarding customer data of any kind.
In the event of a security breach that leaks information related to you, we will notify you as fast as possible.
Your rights
Right to gain access to your personal data
You have the right to reach out at any time and receive information about what data about you we process, where we collected it, what we use it for and how long we store it. You access to this data can be limited however to protect the privacy of others and intellectual property rights.
Feel free to reach out to us if you ever want to access your data.
Right to correct or delete inaccurate personal data
If any data we have about you is inaccurate, you are welcome to contact us and have them corrected.
If we are required to delete your information – for instance if you decide to revoke your permission – you can contact us and have it deleted. Of course, you can also contact us if you suspect our data processing to not be in accordance with the law.
We aim to make sure the correction or deletion of data happens as fast as possible if you ever reach out.
Right to object to our processing of your personal data
You always have the right to make an objection to our processing of your personal data. Contact us through the contact information on this page to send your objection. If your objection is legitimate, we will make sure that the processing of your personal data ceases.
You also have the right to be sent the data we have on you and transfer this data to another service provider. In this case we will send you all data as soon as possible.
Questions
We are always ready to answer any questions about our privacy policy you might have. Feel free to call or write us anytime.